Returns and Exchanges

Returns and Exchanges

1. For hygiene purposes, we only accept returns or exchanges for defective products.

2. Eligible returns will be refunded via store credits only (no cash refunds).

3. For clothing, kindly size up if you are unsure of the size as no exchanges/ refunds will be made due to hygiene reasons.

4. Returns of defective items are on case to case basis. Kindly email us at hellobearybeary@gmail.com.

Defective Item

We apologize for any defective item received. Kindly note that below are not considered as defective:

- Please allow a variance of 1-4cm for the measurement stated on the website.

- Slight colour difference due to different computer screens.

- Placement of prints differ for every piece.

- Loose threads.